


WE THINK GLOBAL
Questionnaire.
Types of Market Research Questions:
( In general we have 3 types of questions )
A ) - Open-ended questions
* These are questions which give the respondent the choice of the content, the form and the length of the answer.
* It is a way to discover relevant issues, to obtain a full range of responses and to explore the respondents views
in an in-depth manner.
However it complicates the data summary and analysis.
B ) - Close-ended questions
* These are questions which impose the form and a limited number of possible answers on the respondent.
Within this family we have 3 groups:
1- Dichotomous questions:
When a question has two possible responses, we consider it dichotomous.
Surveys often use dichotomous questions that ask for a Yes/No, True/False or Agree/Disagree response..
2 - Multiple choice questions with a single answer:
the respondent has to choose one answer among more than 2 options.
3 - Multiple choice questions with multiple answers:
the respondent can choose one or several answers among more than 2 modalities.
The scaled questions
4 - Liker scale:
This measure how much one agrees or not to a given statement.
5 - Semantic differential:
The interviewee is asked to choose where his or her position lies, on a scale between 2 bipolar adjectives,
Expressions or sentences.
That type of question is aimed at measuring a brand, product or firm image (strong / weak, beautiful / ugly).
6 - Unidimensional semantic:
Scales on which wordings are equally distant from each other on a psychological point of view.
7 - Intent scale:
The objective of this type of question is to measure a declared behaviour intention from the interviewee.
8 - Smiling face scale:
These scales allow studies on populations whose treatment capacities are limited (e.g.: children)
or vary from our own .